Paper "Use case and requirements analysis in a remote rural context in Mali" presented at REFSQ 2013 Conference

The paper "Use case and requirements analysis in a remote rural context in Mali" was presented at the REFSQ 2013 Conference in Essen, Germany on April 9th, 2013. This is the 19th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2013).

The paper describes results form the pilot in Mali for Work Package 5.

Abstract of the paper

Few studies have reported on a systematic use case and requirements analysis of low-tech, low-resource contexts such as rural Africa. This, despite the widespread agreement on the importance of Information and Communication Technologies (ICT) for social and rural development, and despite the large number of ICT projects targeting underprivileged communities.  Unfamiliarity with the local context and differences in cultural and educational backgrounds between end-users and software engineers are the challenges for requirements engineering (RE) we encountered. We describe a systematic approach to RE in developing areas, based on the Living Lab methodology. Our approach is supported by extensive field research and based on co-creation within a multi-disciplinary and multi-cultural team of developers and users. This approach creates a shared understanding of the problem and its local context, and optimizes communication. We illustrate the approach using a case study of web- and voicebased communication services, that we developed for a rural context in Mali.